FluxGeko

Support

Tell us what went wrong. A person reads every ticket and replies to your account email; you can also follow the conversation here.

Frequently asked questions

Can I get help before signing in?

FAQ and existing support email info@fluxgeko.com are available before signing in; account tickets require sign-in.

How do I switch accounts?

Account menu > Switch account returns to sign-in.

Why am I on Subscription?

Dashboard access requires an active subscription/trial; use Subscription to review account access.

Do I need to set up connections immediately?

Eligible users may choose Explore the app and return to Connections later; setup is separate from starting trading.

Prefer email? Write to info@fluxgeko.com — keep the ticket reference (FG-…) in the subject so it stays on the same thread.